Shipping
FREE SHIPPING ON ALL ORDERS
HOLIDAY DELIVERY TIMES
*Please note: shipping timelines are estimated and not guaranteed by our shipping providers or dee by diana . Please purchase early to ensure your deliveries are accommodated.
INTERNATIONAL SHIPPING
Free Shipping on all orders within Continental US and United Arab Of Emirates
International - $15 - DHL 2-5 Business days
* Duties and taxes may apply upon arrival. dee by diana is not responsible for these additional costs.
- For other international countries, there may be duties and taxes incurred on your shipment that you will be responsible for. Please note that dee by diana does not have any control over these fees and we cannot advise as to what the costs will be, as they vary by country. For more information, please contact your local customs office. Keep in mind that we’re not able to reimburse you for duties and taxes paid upon delivery.
ORDER CONFIRMATION
Once you place an order, a confirmation email will be sent to the email you provided.
It will include the following:
Order number
Billing + shipping address
Style name(s) + number(s)
Once your jewelry has been shipped, you will also receive a shipment confirmation email with your tracking number.
DEFECTS
If any of your products arrive damaged or defective, please email us within one week of delivery to request a replacement. Please include a picture and brief description of the damage/defect.
SHIPPING & RETURNS / COVID-19 NOTICE
We continue to operate and fulfill orders while taking all precautionary measures to protect our employees and customers during this time
Due to the current situations regarding COVID-19, there may be some delay on the processing and shipping of online orders.
Please contact dee@deebydianaco.com if you have any questions or concerns